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Anyone dealt with a rooftop unit cooling the space unevenly during occupied hours in Toronto?

Asked by Benjamin Hughesin Toronto, Ontario· 3/29/2026· 908 views
I'm in Toronto, Ontario and dealing with a 14-year-old rooftop unit in our townhouse. Over the past two weeks, it has been cooling the space unevenly during occupied hours and we're now noticing we are trying to decide this week and i do not want to sign off blindly. One contractor quoted C$500 for repair, while another jumped straight to a C$7,054 replacement because of the age. The weather here has been dealing us deep winter heating demand, so I do not want to wait too long, but I also do not want to approve the wrong scope. If you were comparing bids on this, what would you want checked first? I especially want to know how much weight you would give to economizer settings, supply temperatures, occupancy schedules, and sensor calibration.
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12 Answers

44
✓ Accepted Answer
From a contractor side, I would not approve a major repair or replacement without test results that line up with the symptoms. For a rooftop unit that is cooling the space unevenly during occupied hours, the first things I would ask for are economizer settings, supply temperatures, occupancy schedules, and sensor calibration. If the contractor is recommending bigger work, ask them to explain which measurement supports that recommendation and whether they ruled out airflow or controls first. In Toronto, Ontario, pricing can move around, but the diagnostic process should still be clear.
🔧 Thompson TempMasters OneVerified HVAC Pro·3/29/2026
33
0
The price range alone does not tell you enough. Ask what was tested, what failed, and which assumptions are built into the quote. For a rooftop unit that is cooling the space unevenly during occupied hours, the first things I would ask for are economizer settings, supply temperatures, occupancy schedules, and sensor calibration. If the contractor is recommending bigger work, ask them to explain which measurement supports that recommendation and whether they ruled out airflow or controls first. In Toronto, Ontario, pricing can move around, but the diagnostic process should still be clear.
🔧 Larry's Temperature ControlVerified HVAC Pro·3/30/2026
18
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We had something similar and the turning point was asking each company for the actual readings in writing instead of a verbal explanation. We had a related issue with our rooftop unit in Toronto. Once we forced every quote into the same format, the decision got much easier because the weak recommendations stood out immediately.
Samantha Bennett·3/30/2026
18
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I would compare how clearly each contractor explains the diagnosis, not just the price. The clearer company ended up being the better hire for us. We had a related issue with our rooftop unit in Toronto. Once we forced every quote into the same format, the decision got much easier because the weak recommendations stood out immediately.
Henry Murphy·3/31/2026
16
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We used the directory reviews to filter out firms that were vague about what they had actually tested. That saved us a lot of time. We had a related issue with our rooftop unit in Toronto. Once we forced every quote into the same format, the decision got much easier because the weak recommendations stood out immediately.
Liam Russell·3/30/2026
16
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Before signing anything, I would ask the technician to show the readings and explain which number actually supports the recommendation. For a rooftop unit that is cooling the space unevenly during occupied hours, the first things I would ask for are economizer settings, supply temperatures, occupancy schedules, and sensor calibration. If the contractor is recommending bigger work, ask them to explain which measurement supports that recommendation and whether they ruled out airflow or controls first. In Toronto, Ontario, pricing can move around, but the diagnostic process should still be clear.
🔧 Thomas ClimatePro HubVerified HVAC Pro·3/31/2026
12
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If you can, ask whether they checked airflow before recommending equipment. We nearly replaced a system when the bigger issue was elsewhere. We had a related issue with our rooftop unit in Toronto. Once we forced every quote into the same format, the decision got much easier because the weak recommendations stood out immediately.
Monica Singh·3/29/2026
11
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We had something similar and the turning point was asking each company for the actual readings in writing instead of a verbal explanation. We had a related issue with our rooftop unit in Toronto. Once we forced every quote into the same format, the decision got much easier because the weak recommendations stood out immediately.
Ruby Nguyen·3/30/2026
9
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If you can, ask whether they checked airflow before recommending equipment. We nearly replaced a system when the bigger issue was elsewhere. We had a related issue with our rooftop unit in Toronto. Once we forced every quote into the same format, the decision got much easier because the weak recommendations stood out immediately.
Aria Parker·3/30/2026
9
0
If this landed on my schedule, I would want to document the core readings first and then explain exactly why the repair does or does not make economic sense. For a rooftop unit that is cooling the space unevenly during occupied hours, the first things I would ask for are economizer settings, supply temperatures, occupancy schedules, and sensor calibration. If the contractor is recommending bigger work, ask them to explain which measurement supports that recommendation and whether they ruled out airflow or controls first. In Toronto, Ontario, pricing can move around, but the diagnostic process should still be clear.
🔧 Anderson Family Temperature ControlVerified HVAC Pro·3/30/2026
7
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I would compare how clearly each contractor explains the diagnosis, not just the price. The clearer company ended up being the better hire for us. We had a related issue with our rooftop unit in Toronto. Once we forced every quote into the same format, the decision got much easier because the weak recommendations stood out immediately.
Claire Walker·3/29/2026
6
0
Before signing anything, I would ask the technician to show the readings and explain which number actually supports the recommendation. For a rooftop unit that is cooling the space unevenly during occupied hours, the first things I would ask for are economizer settings, supply temperatures, occupancy schedules, and sensor calibration. If the contractor is recommending bigger work, ask them to explain which measurement supports that recommendation and whether they ruled out airflow or controls first. In Toronto, Ontario, pricing can move around, but the diagnostic process should still be clear.
🔧 Champion Climate SolutionsVerified HVAC Pro·3/31/2026

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